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Visage Updates SaaS Mobility Management Tool

Cloud-based MobilityCentral helps SMBs and enterprises provision, manage, and secure company-owned wireless devices.
One barrier to adoption of mobile corporate wireless devices, according to Visage, is the time, resources, and complexities of managing them, especially the expenses of wireless plans. By making this management easier, and providing more insight into costs, "Our customers are able to reduce their costs, on the average, letting them have 50% penetration of mobile device use instead of the 15% based on reports from Forrester and other analysts," said Weingarten.

Many companies are managing their mobile device information with standard applications like Excel spreadsheets, according to Weingarten. "We are unaware of any current SaaS alternative."

User interface improvements in MobilityCentral's fall 2010 release include enhanced login security; updated informational icons to provide contextual, online help throughout the application; and enhanced navigation and dashboards.

In terms of carrier management, MobilityCentral now lets the administrator take bulk action with reconciliation to improve process efficiency; allows automated device profile creation to add new devices into inventory; and offers a visual indicator to show when a user, device, or billing record is in reconciliation. Additionally, the display offers enhanced detail on feature downloads to highlight premium services and potential out-of-policy usage.

Also, Visage has worked with its cloud provider to provide server clusters and enhancements to backend systems support to let customers scale the number of employees and devices being managed.

Most of Visage's customers are SMBs with between 100 and 1,000 employees, according to Weingarten, although the customer base includes companies from 50 employees through Fortune 1,000, and, according to Weingarten, are "across every vertical, including energy, oil, and gas companies, with a number in technology, financial, and trucking."

MobilityCentral's new features are available now to all users, at no additional charge. Pricing for Mobility Central is $2-4 per employee, per month, regardless of how many mobile devices a given employee has that are being managed.