What's Bugging Software Customers? - InformationWeek

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Software // Enterprise Applications
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5/17/2002
08:15 AM
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What's Bugging Software Customers?

Ninety-seven percent of sites say that their organization has experienced a software bug or flaw in the past year. Trust in software vendors is low. Is there a solution?

The software industry is apparently doing an inadequate job of ensuring that commercial, off-the-shelf software is bug free. Software customers express low levels of trust for the leading commercial software vendors. In this powerful 6-page brief, learn which applications are the most flawed and find out what impact bugs and flaws having on corporate operations.

What are the best practices if any that savvy organizations use to avoid experiencing significant drops in productivity or revenue associated with software bugs and flaws either from home-grown or third-party commercial applications?

The brief is based upon Web interviews conducted by InformationWeek Research with 800 business technology professionals who share at least some management or administrative responsibility for their organization's portfolio of enterprise applications, head up application development or serve as a manager in the IT organization.

Pages: 6

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