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News & Commentary
Digital Reality is Ready to Roll
Guest Commentary, Guest Commentary
Commentary
If years of hype have left you skeptical, all signs now point toward reasons to believe that digital reality is ready for its transformative moment.
By Allan Cook, Deloitte Digital , 4/11/2019
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Customer Experience Hot Spots: Where to Invest or Divest?
Guest Commentary, Guest Commentary
Commentary
The reliance on technology in the service and support space is growing significantly, and leaders are being tasked tasked six- and seven-figure decisions.
By Pete Slease, Vice President, Gartner , 4/8/2019
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What CES Announcements Mean for Enterprise IT
Lisa Morgan, Freelance Writer
Commentary
CES exhibitors continue their tradition of zany tech announcements, almost all of which are cool. However, some of the innovations signal trends IT should consider.
By Lisa Morgan Freelance Writer, 1/14/2019
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Retailers Catch Up with Technology Investments
Jessica Davis,  Senior Editor, Enterprise Apps
News
Retailers will invest more heavily in IT technology than other industries do in the coming years. Here's how this industry will leverage technology to take them into the future.
By Jessica Davis Senior Editor, Enterprise Apps, 1/9/2019
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Using Blockchain to Support Trustworthy Transactions on the IoT
James Kobielus, Lead Analyst, SiliconANGLE Wikibon
Commentary
Recent computer industry developments set the stage for demonstrations of how blockchain can help to turn Internet of Things networks into trusted environments.
By James Kobielus Lead Analyst, SiliconANGLE Wikibon, 11/27/2018
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Voice is Dead, Long Live Voice
Guest Commentary, Guest Commentary
Commentary
How do we maintain the human touch in a world of systems designed to fake it?
By Christopher Connolly, vice president of product marketing, Genesys , 11/16/2018
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How to Dethrone Inefficient Software in Your Organization
Guest Commentary, Guest Commentary
Commentary
It's time for companies to adopt modern approaches to software, like SaaS, and that means embracing change and abandoning "we've always done it this way."
By Anne Becknell, SVP of Customer Success at Chrome River , 11/2/2018
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The Coming Wave of Regulation over Facial Recognition
James Kobielus, Lead Analyst, SiliconANGLE Wikibon
Commentary
More applications utilizing facial recognition are inevitable in the public and private sectors, and those will generate plenty of new rules and regulations.
By James Kobielus Lead Analyst, SiliconANGLE Wikibon, 10/18/2018
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Health Data Sharing Will Follow the Open Banking Model
Guest Commentary, Guest Commentary
Commentary
The trend toward API-based banking offers a model for health records, giving patients access to and control over their personal health data.
By Sarah Squire, Senior Technical Architect, Ping Identity , 9/12/2018
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10 Ways Technology Is Reshaping Retail
Cynthia Harvey, Contributor, NetworkComputing
News
Your future shopping experiences might be much more automated, but they also might be much more personal than todayís trips to the store.
By Cynthia Harvey Contributor, NetworkComputing, 8/14/2018
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A Fight to Save Indigenous Language, Culture
Emily Johnson, Digital Content Editor, InformationWeek
News
How indigenous communities in British Columbia, Canada built their own content platform to take the fate of their languages into their own hands.
By Emily Johnson Digital Content Editor, InformationWeek, 7/27/2018
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Data Science on a Budget: Audubon's Advanced Analytics
Jessica Davis,  Senior Editor, Enterprise Apps
News
Over 100 years of crowdsourced data and machine learning help Audubon predict climate change's effect on where birds will live in the future. Here's how a tiny team of data scientists makes a big impact.
By Jessica Davis Senior Editor, Enterprise Apps, 5/30/2018
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How Blockchain Can Save a Childís Identity
Guest Commentary, Guest Commentary
Commentary
One in six people around the globe lack a legal identity, making it almost impossible for them to get real jobs, to vote, and to own property. Blockchain promises to give them proof of identity.
By Dan Puterbaugh, Director of Strategic Development, Adobe. , 5/22/2018
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Pioneers Create Infrastructure for Self-Sovereign Identity Online
Jessica Davis,  Senior Editor, Enterprise Apps
Satire
Several organizations are assembling the technologies to enable self-sovereign identity, a way for individuals to control who they are online. Blockchain is one of those essential components.
By Jessica Davis Senior Editor, Enterprise Apps, 5/14/2018
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Conversational AIís Challenge: Understanding Human-Like Context
Guest Commentary, Guest Commentary
Commentary
The ambiguities of the English language present hurdles for initiatives to utilize conversational AI in the corporate world.
By Stanton Jones, Director and Principal Analyst, Information Services Group , 5/7/2018
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Town of Cary Embraces the IoT to Serve Citizens
Lisa Morgan, Freelance Writer
Satire
Alexa, Waze, apps. Citizens are getting more tech savvy and city governments are struggling to keep up. North Carolina's Town of Cary has an award-winning strategy, though. We reveal what that is.
By Lisa Morgan Freelance Writer, 4/6/2018
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Government IT's Risks and Rich Rewards
James M. Connolly, Executive Managing Editor, InformationWeekEditor in Chief
Satire
As Detroit CIO Beth Niblock knows, government IT means dealing with challenges and risks, but the rewards when tech makes lives better are worth it.
By James M. Connolly Executive Managing Editor, InformationWeekEditor in Chief, 3/21/2018
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Create an All-Star Tech Team: Welcome Remote Workers
Jessica Davis,  Senior Editor, Enterprise Apps
Satire
Want to recruit the best talent to your team, or the best talent that is willing to relocate? Expert John O'Duinn says you can upgrade your team by opening the door to remote workers, and he offers best practices on how to work with distributed teams.
By Jessica Davis Senior Editor, Enterprise Apps, 3/13/2018
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Conversational AI is Ready for Prime Time
Guest Commentary, Guest Commentary
Commentary
Don't lump the various types of AI-based technologies into one basket. There are differences among them, as a look at call center tech highlights.
By Stanton Jones, director & principal analyst, Information Services Group , 3/6/2018
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An Intuitive UI: Not Just for End Users
Guest Commentary, Guest Commentary
Commentary
Having a simple, understandable user interface on an application aids user acceptance, and even considerations such as interoperability and security.
By Bobby Beckmann, CTO, Lifesize , 2/20/2018
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More Stories
Commentary
The Staying Power of Legacy Systems
Mary E. Shacklett, Mary E. Shacklett,  4/15/2019
Commentary
Q&A: Red Hat's Robert Kratky Discusses Essentials of Docs
Joao-Pierre S. Ruth, Senior Writer,  4/15/2019
Commentary
How Cloud Shifts Security Balance of Power to the Good Guys
Guest Commentary, Guest Commentary,  4/11/2019
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