Microsoft Azure Services Power Ziosk Dining Experience - InformationWeek

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3/30/2015
08:06 AM
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Microsoft Azure Services Power Ziosk Dining Experience

Microsoft HDInsight and Azure ML help Ziosk gain dining insights from more than 77,000 table-top tablets deployed at Chili's and other restaurants.

The Ziosk 7-inch table-top tablet lets diners browse the menu, order food and drinks, play games, call for service, sign up for promotions, and swipe credit cards to pay the check.

The Ziosk 7-inch table-top tablet lets diners browse the menu, order food and drinks, play games, call for service, sign up for promotions, and swipe credit cards to pay the check.

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Charlie Babcock
50%
50%
Charlie Babcock,
User Rank: Author
3/30/2015 | 7:15:49 PM
This customer has no affinity for the Ziosk dining experience
"We're exploring whether we can do a better job of offering the right kinds of promotions when the guest is most receptive..." And I was  hoping the restaurants would be a last refuge from customer affinity, electronic device promotions.  I'll await the chain that advertises a Ziosk-less dining experience.
ChrisMurphy
50%
50%
ChrisMurphy,
User Rank: Author
3/30/2015 | 6:48:24 PM
Re: Security?
I wonder if they'll see a big spike in complaints -- the kind of grumblings that people wouldn't bother to call and complain about, but that they'll type in at the table while they wait for the check.
D. Henschen
50%
50%
D. Henschen,
User Rank: Author
3/30/2015 | 4:23:13 PM
Re: Security?
POS data (like customer names) goes into the warehouse. As I understand it, the PII does not go off to the cloud.
asksqn
50%
50%
asksqn,
User Rank: Ninja
3/30/2015 | 3:59:19 PM
Security?
I'm wondering how hard it would be to crack the data  for the allegedly "anonymized" POS data?  Probably not very.  And data is rarely anonymous regardless of sugar-coated promises to the contrary, especially by industry. 
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