Dashboard: Engineers Call KPIs by Phone - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Software // Information Management

Dashboard: Engineers Call KPIs by Phone

KeySpan, the largest electricity provider in New York State, is using data visualization software from Transpara to distribute metrics to engineers using advanced mobile phones.

Key performance indicators (KPIs) can help managers and employees make critical decisions in a timely way, but in some industries, there's just no predicting where or when you might need the latest information. That's why KeySpan, the largest electricity provider in New York state, is using data visualization software from Transpara to distribute metrics to engineers using advanced mobile phones.

Transpara's Visual KPI 2.0 was a fit for the project because of the software's certified support for OSIsoft's PI system, a real-time performance management platform that gathers performance data from equipment in six KeySpan power plants. PI constantly monitors vibrations, fluid pressure, temperatures and other conditions that could indicate a problem. If, for example, oil in a turbine overheated, the hot fluid could damage bearings and take the machinery offline. This would force the utility to buy energy to keep up with demand, potentially cutting into profits.

Engineers can access PI anytime through PCs, but these employees are often onsite checking equipment and doing repairs. KeySpan wanted them to be able to use smartphones running Windows Mobile to view the vital data. That's where Visual KPI comes in. The software extracts data from the PI system and distributes KPIs and scorecards as an Excel spreadsheet. Information can be customized for each recipient; the user simply points the phone's browser to the appropriate URL. Because the Transpara software has good connectors to PI, the deployment took only a day, says John Ragone, automation manager for KeySpan's Office of Electric Generation. "It's about as simple as you can get," Ragone says. "It took us longer to get the purchasing in place than to launch the actual project."

The software license and deployment cost less than $30,000 and it easily paid for itself; taking a turbine offline for repair costs KeySpan hundreds of thousands of dollars a day. --Antone Gonsalves

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
IT Careers: Top 10 US Cities for Tech Jobs
Cynthia Harvey, Freelance Journalist, InformationWeek,  1/14/2020
Predictions for Cloud Computing in 2020
James Kobielus, Research Director, Futurum,  1/9/2020
What's Next: AI and Data Trends for 2020 and Beyond
Jessica Davis, Senior Editor, Enterprise Apps,  12/30/2019
White Papers
Register for InformationWeek Newsletters
Current Issue
The Cloud Gets Ready for the 20's
This IT Trend Report explores how cloud computing is being shaped for the next phase in its maturation. It will help enterprise IT decision makers and business leaders understand some of the key trends reflected emerging cloud concepts and technologies, and in enterprise cloud usage patterns. Get it today!
Flash Poll