Wireless One: Some Nasty Wireless Mistakes To Avoid - InformationWeek

InformationWeek is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them.Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.


Wireless One: Some Nasty Wireless Mistakes To Avoid

Don't let their small size fool you. Adding wireless access is easy to botch if you don't mind the details.

NEW YORK--Maybe it's the size and seeming simplicity of mobile devices, but some companies that are deploying handhelds skimp on project preparation and training. At a panel discussion today at the Wireless One conference, industry insiders discussed tactical mistakes IS departments are making on the way to wireless access.

Choosing the wrong device is one of the biggest mistakes, says David LaFaire, director of business intelligence for Cotelligent Inc., a wireless application service provider and consulting company. Too many execs let a fancy device with a nice green screen dictate deployment.

"Choose mobile devices based on the applications you'll be providing to your workforce," he says, and make sure IT staff fully understand how people will use the devices. Some basic questions are not being asked, such as: What's a device's average battery life and how rugged does it need to be?

Wireless apps need to be customized, too, in order to take advantage of legacy systems. That can be a costly mistake, LaFaire says. IS departments can end up spending more time and money trying to rebuild business processes after the fact.

Even some companies covering those bases bobble deployment, though. In an effort to cut costs and get employees using wireless devices and apps quickly, companies can overlook training. "Anytime you add a new process to your enterprise, you need to educate your workforce," LaFaire says.

Training a mobile workforce is critical, says Chris Wais, director of alliance development with Convergys. "You expect to gain productivity, but really you end up losing it because employees are busy trying to learn."

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
The State of Cloud Computing - Fall 2020
The State of Cloud Computing - Fall 2020
Download this report to compare how cloud usage and spending patterns have changed in 2020, and how respondents think they'll evolve over the next two years.
InformationWeek Is Getting an Upgrade!

Find out more about our plans to improve the look, functionality, and performance of the InformationWeek site in the coming months.

11 Things IT Professionals Wish They Knew Earlier in Their Careers
Lisa Morgan, Freelance Writer,  4/6/2021
Time to Shift Your Job Search Out of Neutral
Jessica Davis, Senior Editor, Enterprise Apps,  3/31/2021
Does Identity Hinder Hybrid-Cloud and Multi-Cloud Adoption?
Joao-Pierre S. Ruth, Senior Writer,  4/1/2021
Register for InformationWeek Newsletters
Current Issue
Successful Strategies for Digital Transformation
Download this report to learn about the latest technologies and best practices or ensuring a successful transition from outdated business transformation tactics.
White Papers
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Sponsored Video
Flash Poll