Cloud Contracts: 8 Questions To Ask - InformationWeek

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Cloud // Infrastructure as a Service
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6/19/2014
10:49 AM
Charles Babcock
Charles Babcock
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Cloud Contracts: 8 Questions To Ask

What should you look for in a cloud contract? What's hiding in cloud providers' service-level agreements and terms? Read our expert guide.
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Charlie Babcock
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Charlie Babcock,
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6/20/2014 | 2:23:28 PM
What is a "commercially reasonable" commitment?
The organization and presentation of cloud services varies a great deal by vendor; the contracts, on the other hand, show many marks of similarity. Repeatedly encountered the phrase, "commercially reasonable effort." To me, ikt's come to mean "will meet the same low standard as everybody else."
ppetrasko549
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ppetrasko549,
User Rank: Apprentice
6/20/2014 | 1:24:40 PM
Cloud security
SAS70 Type 2 audits were not designed to provide assurance about IT security and practices.  SAS70's have been superseded by SSAE16 SOC2's which are designed to provide assurance about IT security and practices.
Laurianne
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Laurianne,
User Rank: Author
6/19/2014 | 11:47:17 AM
Good advice
Thanks for sharing your insights on these contracts, Charlie. The current difficulties involved in apples-to-apples pricing comparison = one pain point I hear a lot about from IT leaders.
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