SaaS CIO Checklist - InformationWeek

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Cloud // Software as a Service
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SaaS CIO Checklist

Some things to consider when choosing between an on-demand software-as-a-service application and conventional software.

There are some things to consider when choosing between an on-demand software-as-a-service application and conventional software.

  • Will the SaaS app require modification of IT or network infrastructure or need special integration?

  • Can I retire redundant IT infrastructure by using the SaaS application?

  • How long will SaaS deployment take vs. software?

  • What training will my IT staff require?

  • Can I redeploy existing staff to other projects with SaaS?

  • How does our end users' application experience compare with SaaS vs. software?

  • How does security of our data compare?

  • What's the operational reliability of SaaS vs. software?

  • How will SaaS affect data backup and disaster recovery?

  • How much will I spend on a SaaS subscription over three years compared with total cost of infrastructure and application ownership and operations for software?

  • What's the level of support I can get with SaaS?

  • How easily can I upgrade or scale each solution?

  • Is the SaaS provider financially stable, and how does its IT and network operational capability com pare with our own?

  • How will SaaS better serve our business?

  • Will business-unit managers, executives, and the board notice any difference with SaaS?

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Beverly Magda is CIO and director of information systems and technology at the Humane Society of the United States.

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